Workforce AI + PagerDuty
Let your AI employees work in PagerDuty.
Connect the account once. Then give your employees a real job using the records, messages, files, or activity already in PagerDuty.
339 PagerDuty actions available.
Useful work
Start with a job you already do.
Pick one repeatable piece of work. Check the first result. Keep it when it saves you a step.
Prepare a clear update for you to review.
Run the same job again on a schedule.
Bring the result into the next piece of customer work.
Try this first
A clear instruction gets a useful result.
In PagerDuty, find the work that needs my attention. Show me the record and who owns it. Tell me the next action. Prepare the update for me to review.
Available actions
What your employees can use.
The complete guide lists every action. These are a few of the jobs available now.
- Create and manage custom incident fields
- Create an incident type
- Create automation runner endpoint
- Create a custom field for an incident type
- Create a field option for a custom field
- Create a ruleset
- Create business service
- Create escalation policy
Setup
Connect it in the dashboard.
- 1
Open Integrations in Workforce AI.
- 2
Choose PagerDuty and select Connect.
- 3
Complete the sign-in or account details on screen.
- 4
Open Chat and give an employee one PagerDuty job.
Questions
Before you connect PagerDuty.
What can Workforce AI do with PagerDuty?
PagerDuty has 339 available actions in Workforce AI. Your AI employees can use the actions that fit the job you give them.
How do I connect PagerDuty?
Open Integrations in the Workforce AI dashboard, choose PagerDuty, and complete the sign-in or account details shown on screen.
Can PagerDuty be used in a scheduled task?
Yes. Test the instruction in chat first. When the result is right, save the same job as a scheduled task.
Put PagerDuty to work.
Connect your account, give your AI employees one job, and check the result.