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Security & trust

It touches your clients. So we built it to be trusted.

It sits in your meetings, inbox, and calendar, so we use a SOC 2 Type II control program, AES-256 encryption at rest, TLS 1.2 or higher in transit, customer-scoped requests, and configurable approval controls for designated actions.

An AI employee for small relationship-driven firms that keeps you in control: meetings, inbox, follow-ups, approvals, and memory in one place.

SOC 2 Type II report badgeSOC 2 Type IIEncrypted in transit & at restIsolated per customerHIPAA compliant
Security & trust

It touches your clients. So we built it to be trusted.

SOC 2 Type II examination. AES-256 at rest, TLS 1.2 or higher in transit, customer-scoped requests, and configurable approvals for designated actions.

An AI employee for small relationship-driven firms that keeps you in control: meetings, inbox, follow-ups, approvals, and memory in one place.

SOC 2SOC 2 Type IIIsolated per customerHIPAA compliant
SOC 2 Type II, audited
Workforce AI completed an independent SOC 2 Type II examination for the Security trust services criterion covering July 3 through October 3, 2025. Qualified reviewers can request the confidential report through our Trust Center.
HIPAA compliant
Workforce AI is HIPAA compliant. Customers on an eligible plan can request a Business Associate Agreement (BAA). We enforce encryption, access controls, audit logging, and per-customer data isolation. Read our HIPAA information.
Encrypted in transit and at rest
TLS 1.2 or higher on every connection and AES-256 encryption at rest on the database that holds your data. Certificates are monitored and auto-renewed.
Isolated to your firm
Every request runs through an ownership check before it touches a record, so one firm's data is never reachable from another. Your memory is yours, never pooled, never shared.
Configurable approval and reviewable history
Configured workflows can route designated actions for one-tap approval or rejection, with the proposal and decision written to a reviewable history. Availability depends on the connected tool and workflow.
Hardened by design
Parameterized queries leave no room for injection, every webhook is signature-verified, and a web application firewall with rate limiting sits in front of the app. Secrets live in a managed vault, never in code.
Never trains shared models
Your client data is not used to train models that serve anyone else. It works for your firm only, and you can export or delete it whenever you want.
SOC 2 Type II, audited
Against the Trust Services Criteria. Report shared under NDA.
Encrypted in transit and at rest
TLS 1.2 or higher on the wire, AES-256 on the database.
Isolated to your firm
An ownership check on every request. Your memory is never pooled.
Configurable approval and reviewable history
Configured workflows can route designated actions for approval and write the decision to a reviewable history.
Never trains shared models
Your client data works for your firm only.
Your controls, in one place

You decide what it can touch.

Approvals, access, and data settings live in the dashboard. Flip on a rule like require approval for client emails and it holds for every AI employee on your team.

Your controls, in one place

You decide what it can touch.

dashboard.hireworkforce.ai/settingsEncrypted session
Workforce AI
Employees
Meetings
Tasks
Chat
Image Generator
Integrations
Settings
EmployeesMeetingsTasksChatImage GeneratorIntegrationsSettings
Settings
3,250 creditsSave changes
Workspace
Team & roles
Billing
Notifications
Security
WorkspaceTeam & rolesBillingNotificationsSecurity
Security
SOC 2 Type II
Independently audited controls
Active
Two-factor authentication
Extra protection on sign in
On
Data encryption
AES-256 at rest, TLS in transit
On
You're always in charge

It can pause before it acts and show you what it will do.

When an enabled approval rule applies, it proposes the action, names the tools it will use, and waits for you. It works from the files you upload and what it already knows about each client. Supported approval proposals and decisions are written to a reviewable history.

Control isn't a setting you turn on. It's how the product works.

Approval queue
Send renewal reminder to 3 clients
via Gmail · drafts personalised reminders, schedules send for 9am
ApproveReject
✓ Drafted reply to Dana · approved 2:14pm
✓ Filed ticket #2208 · approved 11:02am
You're always in charge

It can pause before it acts.

When an enabled rule applies, it proposes the action, names the tools, and waits for you. Supported approval proposals and decisions are written to a reviewable history.

Send renewal reminder to 3 clients
via Gmail · schedules send for 9am
ApproveReject
Data & privacy

The details, in plain language.

Your data is yours
You own everything it captures and creates. Export it or ask us to delete it, and it's gone.
Least-privilege access
A per-request ownership guard checks that the caller owns the record before anything is read or written. The AI only reaches the tools and data you connect and permit.
Encryption everywhere
TLS 1.2 or higher in transit, AES-256 at rest, and a web application firewall with rate limiting at the edge. Secrets sit in a managed vault and are kept out of logs.
Sub-processors, listed
We publish the vendors that help run the service, and update the list when it changes. See sub-processors →
dashboard.hireworkforce.ai/integrations
Workforce AI
Employees
Meetings
Tasks
Chat
Image Generator
Integrations
Settings
EmployeesMeetingsTasksChatImage GeneratorIntegrationsSettings
Integrations
3,250 credits+ Add integration
GmailConnected
Read, draft, and send from your inbox.
Connected
Microsoft OutlookConnected
Draft and manage messages in Microsoft 365.
Connected
ZoomConnected
Join meetings with a live avatar.
Connected
Google CalendarConnected
Schedule and manage your day.
Connected
SlackConnected
Updates and approvals in channel.
Connected
SalesforceConnect
Sync contacts and opportunities.
Connect
HubSpotConnect
Keep every deal note in one place.
Connect

You connect a tool, you can disconnect it. It reaches nothing you have not switched on.

Need a DPA, security questionnaire, or custom data-retention terms? Talk to us →

Data & privacy

The details, in plain language.

Your data is yours
Export it or ask us to delete it, and it's gone.
Least-privilege access
Scoped and logged. Only the tools you connect.
Sub-processors, listed
We publish the vendors that run the service. See list →

Every claim on this page is something the product does today. It joins your Zoom meetings, drafts replies you approve, and keeps one file per client. Honesty is part of our security story.

Security questions

The ones every firm asks.

Is my client data used to train AI models?+
No. Your data isn't used to train models that touch other customers. Your memory is isolated to your firm and works for you only.
Who can see my data?+
Only the people you give access to, scoped by role. Access is least-privilege and logged, and the AI only reaches the tools you connect and approve.
Can it send things to my clients on its own?+
Configured workflows can route designated sensitive or client-facing actions for one-tap approval. Supported approval proposals and decisions are written to a reviewable history. Availability depends on the connected tool and workflow settings.
Can I export or delete everything?+
Yes. You own what it captures and creates. Export it any time, or ask us to delete it and it's removed. Need custom retention terms? We'll set them up.
Security questions

The ones every firm asks.

Is my data used to train models?+
No. It's isolated to your firm and never trains models that touch other customers.
Who can see my data?+
Only people you give access to, scoped by role. Least-privilege and logged.
Can it message clients on its own?+
Supported actions covered by an enabled approval rule wait for your one-tap review, and the decision is logged. Coverage depends on the connected tool and workflow settings.
Can I delete everything?+
Yes. Export any time, or ask us to delete it and it's removed.
Trusted by growing firms in agencies, advisory, staffing and more
Already putting an AI employee to work
DDRepsBear MapleD.C. RanieriSabre IntegratedWattsNextPanca BKAdria ManagementTaxaroo
8 hours a week backFollow-ups handled for DDReps
40+ calls written upNotes and next steps for Bear Maple
Replies already writtenDrafted in his voice for D.C. Ranieri

"It gives me back about 8 hours a week. The follow-ups go out without me, and I only step in when something needs a person."

BP
Brian Podnos
President, DDReps
Trust, then hire

See how it keeps you in control.

Book a walkthrough and we'll show you the approval flow, the audit trail, and exactly where your data lives.

Book a demo
Start free with the email drafter. No card required. Add a card to try all of Pro, cancel anytime, no surprise charge.
Trust, then hire

See how it keeps you in control.

We'll show you the approval flow, the audit trail, and where your data lives.

Book a demo
Start free with the email drafter. No card required. Add a card to try all of Pro, cancel anytime, no surprise charge.
Free email drafter
No card · start in minutes
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