Workforce AI + Webex
Let your AI employees work in Webex.
Connect the account once. Then give your employees a real job using the records, messages, files, or activity already in Webex.
26 Webex actions available.
Useful work
Start with a job you already do.
Pick one repeatable piece of work. Check the first result. Keep it when it saves you a step.
Prepare a clear update for you to review.
Run the same job again on a schedule.
Bring the result into the next piece of customer work.
Try this first
A clear instruction gets a useful result.
In Webex, find the work that needs my attention. Show me the record and who owns it. Tell me the next action. Prepare the update for me to review.
Available actions
What your employees can use.
The complete guide lists every action. These are a few of the jobs available now.
- Create team
- Get team details
- List teams
- List webhooks
- Messaging create message
- Messaging create room
- Messaging create team membership
- Messaging delete membership
Setup
Connect it in the dashboard.
- 1
Open Integrations in Workforce AI.
- 2
Choose Webex and select Connect.
- 3
Complete the sign-in or account details on screen.
- 4
Open Chat and give an employee one Webex job.
Questions
Before you connect Webex.
What can Workforce AI do with Webex?
Webex has 26 available actions in Workforce AI. Your AI employees can use the actions that fit the job you give them.
How do I connect Webex?
Open Integrations in the Workforce AI dashboard, choose Webex, and complete the sign-in or account details shown on screen.
Can Webex be used in a scheduled task?
Yes. Test the instruction in chat first. When the result is right, save the same job as a scheduled task.
Put Webex to work.
Connect your account, give your AI employees one job, and check the result.