Workforce AI + Gorgias
Let your AI employees work in Gorgias.
Connect the account once. Then give your employees a real job using the records, messages, files, or activity already in Gorgias.
31 Gorgias actions available.
Useful work
Start with a job you already do.
Pick one repeatable piece of work. Check the first result. Keep it when it saves you a step.
Prepare a clear update for you to review.
Run the same job again on a schedule.
Bring the result into the next piece of customer work.
Try this first
A clear instruction gets a useful result.
In Gorgias, find the work that needs my attention. Show me the record and who owns it. Tell me the next action. Prepare the update for me to review.
Available actions
What your employees can use.
The complete guide lists every action. These are a few of the jobs available now.
- Add ticket tags
- Create account setting
- Create customer
- Create team
- Create ticket
- Delete customer
- Delete customers
- Delete customer field value
Setup
Connect it in the dashboard.
- 1
Open Integrations in Workforce AI.
- 2
Choose Gorgias and select Connect.
- 3
Complete the sign-in or account details on screen.
- 4
Open Chat and give an employee one Gorgias job.
Questions
Before you connect Gorgias.
What can Workforce AI do with Gorgias?
Gorgias has 31 available actions in Workforce AI. Your AI employees can use the actions that fit the job you give them.
How do I connect Gorgias?
Open Integrations in the Workforce AI dashboard, choose Gorgias, and complete the sign-in or account details shown on screen.
Can Gorgias be used in a scheduled task?
Yes. Test the instruction in chat first. When the result is right, save the same job as a scheduled task.
Put Gorgias to work.
Connect your account, give your AI employees one job, and check the result.