Workforce AI joins as a visible participant and uses the meeting instructions and calendar context you provide.
Choose the right meeting mode
Avatar (Video) joins with an on-screen AI employee. Audio Only joins by voice. Listen Only (Notes, No Voice) attends quietly and prepares the transcript and write-up without speaking.
Listen Only uses one-half audio minute for each minute of meeting time. Video and Audio Only use the rates shown with those options in the dashboard.
How conversation works
In a one-on-one meeting, the AI employee can answer throughout the conversation. In a meeting with several people, it listens until someone calls on it by saying “Hey” followed by the employee’s name.
That makes a group meeting feel natural: the employee stays available without interrupting the people in the room.
Add the meeting instructions in the dashboard
Use the Meeting Specific Instructions field when you schedule the AI employee. Explain the purpose of the meeting, the subjects to cover, and any useful background.
Calendar invite details also flow into the meeting context. The title, description, organizer, and attendees can help the employee understand why everyone is there.
Joining a meeting
If you host the Zoom meeting, Workforce AI can use your Zoom authorization to join and record. If someone else hosts, Zoom asks that host to approve recording after the AI employee joins.
Use the meeting record
After the meeting, Workforce AI saves the available transcript and write-up with the meeting. You can use that record for follow-up, questions, and the next piece of work.
