Memory helps your AI employee build on earlier conversations, decisions, preferences, and completed work instead of starting over each time.
Continuity across your account
Supported chat, owner-side SMS and WhatsApp, email, and Zoom work can contribute to the memory for your Workforce AI account. That context helps the employee continue a project and answer follow-up questions.
Give it the facts that make work better
Company information, client preferences, recurring procedures, and clear decisions are especially useful. When something changes, tell the employee the new information so future work uses the current version.
- Share the outcome you want.
- Name the business or customer involved.
- Point to the connected record when it matters.
- Correct outdated information directly.
The history is saved for you
Conversations, supported work, approval decisions, and meeting records stay available in your account so you can return to them when the work continues.
