Connect Gmail or Outlook from Integrations. Your AI employee can use the thread, your instructions, connected business information, and your writing style to prepare email work.
Useful email jobs
Section titled “Useful email jobs”- Draft replies to a recurring type of customer request.
- Summarize messages that need your attention.
- Prepare follow-ups after Zoom meetings.
- Find an earlier conversation and pull out the decision.
- Start a workflow when a new message arrives.
New-message triggers
Section titled “New-message triggers”Gmail supports new-message and sent-message triggers. Outlook supports a new-message trigger. A trigger starts the job you define as soon as the provider sends the event to Workforce AI.
Approvals
Section titled “Approvals”When a send, reply, or other email action needs approval, open Approvals, read the full proposed message and recipient, then approve or deny it.