Gmail
Connect Gmail from Integrations in the Workforce AI dashboard, then ask your AI employee to use it as part of a job. The action reference below is normalized from the current Gmail toolkit reference into plain business language.
Good first jobs
Section titled “Good first jobs”- Summarize new messages that need your attention.
- Draft a reply using the full thread and your instructions.
- Find an earlier conversation and pull out the decision.
Connect Gmail
Section titled “Connect Gmail”- Open Workforce AI and choose Integrations.
- Find Gmail and select Connect.
- Complete the provider sign-in or connection details shown on screen.
- Return to your AI employee and give it one clear job using Gmail.
The provider controls which accounts and workspaces you can authorize. You can reconnect or remove the connection from the Integrations page.
Triggers
Section titled “Triggers”Gmail can start a Workforce AI job when a new message arrives or when a message is sent. Choose the trigger, then give the employee the exact job that should run from that event.
Available tools
Section titled “Available tools”- Add label to email
- Batch delete messages
- Batch modify messages
- Create email draft
- Create filter
- Create label
- Create prompt post
- Delete draft
- Delete filter
- Delete label
- Delete message
- Delete thread
- Email sent trigger
- Fetch emails
- Fetch message by message ID
- Fetch message by thread ID
- Forward message
- Get attachment
- Get auto forwarding
- Get contacts
- Get draft
- Get filter
- Get label
- Get language settings
- Get people
- Get profile
- Get vacation settings
- Insert message
- List cse identities
- List cse keypairs
- List drafts
- List filters
- List forwarding addresses
- List history
- List labels
- List messages
- List send as
- List smime info
- List threads
- Modify thread labels
- Move thread to trash
- Move to trash
- Patch send as
- Remove label
- Reply to thread
- Search people
- Send draft
- Send email
- Settings get imap
- Settings get pop
- Settings send as get
- Update draft
- Update imap settings
- Update label
- Update language settings
- Update pop settings
- Update send as
- Update user attributes values
- Update vacation settings
Workforce AI applies its approval rules to actions that create, change, send, publish, move, or remove information. When an action needs approval, you will see it in Approvals before it runs.
How to ask for the work
Section titled “How to ask for the work”Use the result you want and the record or audience involved:
Using Gmail, summarize new messages that need your attention. Show me the result here.
For recurring work, add the timing, the information to use, and the finish line. You can save a successful job as a schedule when it should run on a regular rhythm.
Common questions
Section titled “Common questions”Does Workforce AI need my Gmail password?
Section titled “Does Workforce AI need my Gmail password?”Use the provider sign-in or connection screen shown by Workforce AI. OAuth providers keep your password with the provider.
Why is a proposed action waiting?
Section titled “Why is a proposed action waiting?”Open Approvals in Workforce AI. Review the complete proposal, then approve or deny it.
How do I switch to another Gmail account?
Section titled “How do I switch to another Gmail account?”Open Integrations, remove or reconnect Gmail, and choose the account you want during the provider sign-in.
Can I use Gmail in a scheduled job?
Section titled “Can I use Gmail in a scheduled job?”Yes. Once the connection and job work the way you want, tell your AI employee when the job should run.