SMS

SMS lets you work with your AI employees from the verified phone number on your account. Send a question, a photo, or a file. The reply comes back in the same text conversation.

Set up SMS

1. Open Settings, then Profile in the dashboard.
2. Add your mobile number and complete the verification step.
3. Confirm SMS is included in your plan.
4. Send a message to the Workforce AI number shown during setup.

The first conversation asks which employee you want. If you have several employees, you can switch by using the employee’s name in the message.

Good SMS jobs

• Ask for a short update while you are away from your desk.
• Send a photo or document and ask a direct question about it.
• Tell an employee to look up a record in a connected business tool.
• Continue a job that started in chat, email, or WhatsApp.

Keep the request short enough for a phone message, but include the customer, job, or record involved.

Ask Andre for the latest Acme invoice status and tell me who owns the follow-up.

Text-message controls

Reply STOP to turn off SMS. Reply START to turn it back on. Reply HELP for the support instructions. Standard message and data rates may apply.

SMS is for the verified account owner. It is not a public customer support number.