Skip to content

Give your first job

A good assignment sounds like something you would say to a capable new employee.

  1. The result: What should be finished?
  2. The source: Which inbox, calendar, document, or connected tool should it use?
  3. The audience: Who will read or receive the result?
  4. The timing: Is this for now, after an event, or on a schedule?

When a new email with “estimate request” arrives in Gmail, read the full thread and draft a friendly reply in my voice. Include the scheduling link from our company knowledge. Put the draft in Approvals for me.

Respond to the result as you would to an employee: “Use bullets for the open items,” “always include the project number,” or “make customer replies warmer and shorter.” Add a lasting preference to the employee’s instructions when you want it used every time.