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Help Center / Memory & knowledge

Teach it your business once.

Connect the tools where your work lives and hand it the documents you would give a new hire. Its answers come from your data, with sources.

Help Center / Memory & knowledge

Teach it your business once.

Connect the tools where your work lives and hand it the documents you would give a new hire. Its answers come from your data, with sources.

In this guide
1 · Connect your tools2 · Upload knowledge documents3 · How grounding and sources work
Related
Knowledge documents tourHow memory worksUse case: client memory

1 · Connect your tools

Start with your inbox and calendar; they carry most of the context. Then add the tools where your work actually lives: your documents, your CRM, your project tracker, any of the 60+ integrations.

Each connection is a few clicks through a secure sign-in, and each one makes its answers sharper, because there is more of your business to ground them in.

2 · Upload knowledge documents

Open your employee under Employees and add documents: the price sheet, the service list, the FAQ you answer every week, the onboarding doc you hand new hires.

From then on it answers from those files and cites them, the same way a person would say "that is on page two of the rate card."

3 · How grounding and sources work

When you ask a question, it looks in your connected tools, documents, meetings, and client history, and shows the sources behind the answer. If it cannot find the answer in your data, it says so instead of guessing.

One memory spans every client, thread, doc, and meeting, and it compounds: the longer it runs, the more it knows.

The deeper story is on the memory page.

Still stuck?
Text us at 774-2-AI-WORK, a real AI employee answers, or grab time with a human.
Book a demo

1 · Connect your tools

Start with inbox and calendar, then add your documents, CRM, and the rest of the 60+ integrations as you need them.

Each connection is a few clicks and makes its answers sharper.

2 · Upload knowledge documents

Under Employees, open your employee and add documents: price sheet, service list, the FAQ you answer weekly.

It answers from those files and cites them.

3 · How grounding and sources work

It answers from your connected tools, documents, meetings, and client history, and shows the sources. If the answer is not in your data, it says so.

One memory spans everything, and it compounds the longer it runs.

The memory page.

Still stuck?
Text us at 774-2-AI-WORK, or grab time with a human.
Book a demo